Skip to main content
Wellness Rewards Program Help Center home page
  • Wellness Rewards Member Login

  • Submit a request
  1. Wellness Rewards Program
  2. General

General

PayForward

  • Who is PayForward?
  • Who does the registration invitation come from?

Privacy and Security

  • How safe is my information?
  • How private is my purchase information?

Your Wellness Rewards Visa® prepaid card

  • What does the card look like?
  • Is the reward card the same as a gift card?
  • When will I receive my Wellness Rewards Visa® prepaid card?
  • How can I check the card balance?
  • How can I use the Wellness Rewards Visa® prepaid card?
  • What happens if my name changes or if I lose my Wellness Rewards Visa® prepaid card?

Awards and Activities

  • What are the Wellness Reward Program rewardable activities?
  • Can I add my own money to the card since this is a reloadable prepaid Visa Card?
  • How do I know rewards have been loaded to my Wellness Rewards Visa® prepaid card?
  • I completed an activity for reward several weeks ago but haven’t received any emails from PayForward. What should I do?
  • Will the Wellness Reward Program rewards expire?
  • Can I take my reward dollars with me if I leave the company?

Important Contact Information:

Call PayForward Member Services at 1-844-944-9273 Monday-Friday from 5:30 am to 5:00 pm PST (7:30 am to 7 pm CST) or email support@payforward.com

Registration Information: When will I receive my Wellness Rewards Visa® prepaid card?

Lost Card: What if I lose my Wellness Rewards Visa® prepaid card?